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Module 01: Introduction to Admin Support Assistant | |||
Introduction to Admin Support Assistant | |||
Module 02: Introduction to Personal Assistant | |||
Introduction to Personal Assistant | |||
Module 03: Introduction to Office Administration | |||
Introduction to Office Administration | |||
Module 04: Skills of an Effective Administrator | |||
Skills of an Effective Administrator | |||
Module 05: Introduction to Reception and Receptionist | |||
Introduction to Reception and Receptionist | |||
Module 06: Business Telephone Skills | |||
Business Telephone Skills | |||
Module 07: Representing Your Boss and Company | |||
Representing Your Boss and Company | |||
Module 08: Business Etiquette | |||
Business Etiquette | |||
Module 09: Mail Services and Shipping | |||
Mail Services and Shipping | |||
Module 10: Travel Arrangements | |||
Travel Arrangements | |||
Module 11: Organising Meeting and Conferences | |||
Organising Meeting and Conferences | |||
Module 12: Diary Management and Note taking | |||
Diary Management and Note Taking | |||
Module 13: Time Management | |||
Time Management | |||
Module 14: Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | |||
Module 15: Business Writing Skills | |||
Business Writing Skills | |||
Module 16: Organisational Skills | |||
Organisational Skills | |||
Module 17: Communication Skills | |||
Communication Skills | |||
Module 18: Customer Service | |||
Customer Service | |||
Module 19: Effective Planning and Scheduling | |||
Effective Planning and Scheduling | |||
Module 20: Invoicing Petty Cash | |||
Invoicing Petty Cash |