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Module 01 - Introduction to Admin Support Assistant | |||
Introduction to Admin Support Assistant | |||
Module 02 - Introduction to Personal Assistant | |||
Introduction to Personal Assistant | |||
Module 03 - Introduction to Office Administration | |||
Introduction to Office Administration | |||
Module 04 - Skills of an Effective Administrator | |||
Skills of an Effective Administrator | |||
Module 05 - Introduction to Reception and Receptionist | |||
Introduction to Reception and Receptionist | |||
Module 06 - Business Telephone Skills | |||
Business Telephone Skills | |||
Module 07 - Representing Your Boss and Company | |||
Representing Your Boss and Company | |||
Module 08 - Business Etiquette | |||
Business Etiquette | |||
Module 09 - Mail Services and Shipping | |||
Mail Services and Shipping | |||
Module 10 - Travel Arrangements | |||
Travel Arrangements | |||
Module 11 - Organising Meeting and Conferences | |||
Organising Meeting and Conferences | |||
Module 12 - Diary Management and Note taking | |||
Diary Management and Note Taking | |||
Module 13 - Time Management | |||
Time Management | |||
Module 14 - Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | |||
Module 15 - Business Writing Skills | |||
Business Writing Skills | |||
Module 16 - Organisational Skills | |||
Organisational Skills | |||
Module 17 - Communication Skills | |||
Communication Skills | |||
Module 18 - Customer Service | |||
Customer Service | |||
Module 19 - Effective Planning and Scheduling | |||
Effective Planning and Scheduling | |||
Module 20 - Invoicing Petty Cash | |||
Invoicing Petty Cash |